Monday, 22 March 2010
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Central Government, Technology
Bahrain launches complaint service site
Bahrain’s Industry and Commerce Ministry has launched a web site for unsatisfied customers to lodge complaints against a product or service.
The consumer protection directorate has launched this online complaint registration service in co-operation with the country’s e-government. Previously, consumers only had the option of lodging complaints in person or through the phone—but e-government has brought about yet another convenience.
Any consumer dissatisfied with any product or service can go straight to the newly launched website. The Bahrain government has ensured that “inspectors will study the grievances regularly and follow-up”.
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