Driving value through a business process platform

The challenges facing the public sector today are greater than ever, writes Vivek Puthucode, Industry ...


Next generation data centres

Pankaj Sharma, vice president, sales and marketing, Asia Pacific and Japan, explains how APC meets ...


The perpetual collaboration mandate

Globalisation, ecological issues, technological impact and other modern challenges are driving the need for streamlined ...


Shaping governments of the future

Leong Peng Kiong talks about pioneering new ways of building, implementing and operating e-government services.


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All 62 govt agencies in Kuwait to share information internally

The Kuwaiti government has implemented the new Kuwait Information Network, which will see all of the country’s 62 government agencies collaborate and share information in a faster, more secure and more cost-effectively.

Laos harness education to reduce poverty

Laos seeks to raise its world standing by embracing education ...

Brunei GCIO candid about e-govt inadequacies

Over ambitious moves to e-government led to ‘fragmentation’ of effort ...

7 November 2008 | News

Mobile education launched in India

In line with its “Education anywhere and anytime” vision, the Indira Gandhi National Open University will soon impart student courses on public health, art, music and various other subjects through mobile phones.

7 November 2008 | Deals

Singapore and Kuwait strengthen e-govt cooperation

Singapore and Kuwait further strengthens their e-government partnership with the signing of a Memorandum of Understanding to facilitate cooperation in e-government.

5 November 2008 | News

Palestine seeks Estonia’s help for e-government

Estonia has received a request from Palestine to share its experiences in building an e-state.

4 November 2008 | News

Bahrain launches e-govt portal

Bahrain has introduced a new e-government gateway as an outcome of a study conducted to cater to the needs of the public through streamlining e-government services procedures.

30 October 2008 | News

US$250 million passport project launched in India

The Ministry of External Affairs in India will be rolling out the Passport Seva Project, the largest mission-critical e-governance project valued at over US$205 million.

23 October 2008 | Feature

Transformational records management in Singapore

How do you plan for scalable records management? What different approaches are organisations taking to the business of information management? Can public sector organisations find the skilled staff to manage information registries?

13 October 2008 | News

Malaysia launches high speed broadband deployment

The Malaysian government will invest RM2.4 billion (US$ 680 million) for the country’s national High Speed Broadband project, according to Deputy Prime Minister Najib Tun Razak.

12 October 2008 | News

Singapore earmarks US$4 million to train energy managers

The National Environment Agency (NEA) in Singapore has set up a US$4 million grant to help defray the course fee of the Singapore Certified Energy Manager training programme. The grant will cover a substantial part of the training cost at the Professional Level.

10 October 2008 | Feature

Grey govt - Asia's public sector learns to cope with an ageing population

Asia is ageing. We look at the impact an ageing population has on government service delivery and its efforts to retain talent and knowledge as a large percentage of workers reach retirement age.

9 October 2008 | Interview

Hong Kong GCIO in conversation

Jeremy Godfrey, appointed Hong Kong’s Government Chief Information Officer earlier this year, met up with James Smith for a chat. This is an abridged selection of his comments.

2 October 2008 | News

Malaysia trials videoconferencing in courts

The Malaysian government is considering videoconferencing and other IT-related deployments in courts nationwide, following the successful implementation of a pilot project in Sarawak.

30 September 2008 | Feature

Building e-government in Macao

A major e-governance initiative undertaken by the Macao SAR Government in collaboration with the United Nations University International Institute for Software Technology through its Centre for Electronic Governance, and major local institutions, the e-Macao initiative aims to build a sustainable foundation for the effective use of ICT by government agencies.

29 September 2008 | News

Singapore’s Next-Gen broadband network nationwide by 2012

All homes and businesses in Singapore are to be connected to the country’s 1Gbps all-fibre National Broadband Network by 2012. The Singapore Government has selected a consortium to design, build and operate the passive infrastructure, in a move seen as world’s most radical structural separation of fixed telecoms.

25 September 2008 | News

South Korea shares egov insights

Civil servants from Paraguay are visiting South Korea to learn how to establish and run an e-government platform. The visit was organised by the Ministry of Public Administration and Security’s training centre for public employees and the Korea International Cooperation Agency.

24 September 2008 | News

More govt agencies in Malaysia establish online presence

In Malaysia, an increasing amount of government agencies are now appearing online, according to an assessment programme conducted by the three government agencies, Multimedia Development Corporation (MDeC), the Ministry of Science, Technology and Innovation (MOSTI), and the Malaysian Administrative Modernisation and Management Planning Unit (MAMPU).

17 September 2008 | News

India launches e-passport to boost national security

The Ministry of External Affairs and the National Informatics Centre in India have launched an e-passport programme, which will first be rolled out to diplomats and Indian officials.

17 September 2008 | Interview

Singapore govt experiments with social media

The Singapore government is on Facebook. Why? Dr Amy Khor, Member of Parliament, Mayor of Singapore’s Southwest district and Chairman of government feedback agency REACH, has the answers.

17 September 2008 | Interview

Charting the direction of Indonesia’s government ICT strategy

Currently, ICT is on the top of the agenda for the Indonesian government. Technology can serve as a critical enabler for poverty reduction, and for the achievement of our Millennium Development Goals, explains Kemal Stamboel, Vice Chairman, Executive Team, Indonesian National ICT Council.

4 September 2008 | News

Dubai E-government sets US$276 million revenue target

Dubai’s integrated electronic payment system (ePay) has collected US$163 million so far this year and is expected to record revenues of US$276 million by the end of 2008.

1 September 2008 | Research

South Korea ranked number one for e-government

South Korea has emerged as the leader in e-government for the third consecutive year.

30 August 2008 | Research

Information Management Mistakes Can Wreak Havoc in the Public Sector

Prudent data security management has historically been the sole domain of the Chief Information Officer (CIO); and that is no longer the case. As of June 2008, more than 330 million records were compromised globally.

29 August 2008 | News

India launches national environment portal

Sam Pitroda, Chairman of India’s National Knowledge Commission, has launched the India Environment Portal, a one-stop information resource centre aimed to promote informed decision-making and environmentally sustainable practices.

29 August 2008 | News

Czech Senate passes e-govt bill

The Senate has approved a bill which will allow civil servants to do more of their government paperwork over the internet.

25 August 2008 | News

Australia to complete govt ICT review

UK-based government productivity expert set to unveil IT spending recommendations.

22 August 2008 | News

Chinese ministries push UOF document format

China’s International Department of the Central Committee of the Communist Party, the Ministry of Commerce, and the State Archives Administration have started to promote the Chinese-made Uniform Office Format standard.

21 August 2008 | Interview

Indian e-govt 'faces corruption threat'

Corruption is the biggest enemy of e-government,” Tanmoy Chakrabarty, Vice President of government industry solutions at Tata Consultancy Services (TCS), has announced to the press.

18 August 2008 | News

Claiming govt fuel rebates online

Malaysia’s government e-services portal is now working with the country’s post office to provide electronic payment of fuel rebates to citizens.

13 August 2008 | News

E-government ideas competition launched in Europe

The Estonian government has launched an ‘Idea Competition’ with the purpose of generating new ideas for extending and improving the country’s e-services. Citizens are encouraged to contribute their ideas to the central government portal.

12 August 2008 | Deals

China's Rail ministry secures national comms network

China’s Ministry of Railways is protecting its nationwide communications infrastructure, encompassing the Ministry’s headquarters and 18 bureaux.

11 August 2008 | News

Hong Kong establishes task force on digital inclusion

The Government announced at the end of July the setting up of a Task Force on Digital Inclusion.

8 August 2008 | News

Bahrain shares e-govt plans with United Nations

A high-ranking delegation of officials from Bahrain is visiting the United Nations headquarters in New York to benchmark the Arab country’s e-government plans.

5 August 2008 | News

Conferencing key govt productivity tool

African country deploys videoconferencing to increase the effectiveness of senior government official meetings.

4 August 2008 | Research

US e-government satisfaction rising

E-government satisfaction can drive citizens to online channel, lead to cost savings, suggests new research.

1 August 2008 | News

Malaysia, Brunei collaborate for ICT

Brunei’s Authority for Info-communications Technology Industry (AITI) hosted Malaysia’s Multimedia Development Corporation (MDEC) and more than 20 other MSC status companies from Malaysia for a two day meeting. This is the second time the event has been held, with an earlier gathering in March 2007.

1 August 2008 | Feature

Why e-government isn’t working

E-government needs to go niche if it is to remain relevant and it needs to be relevant if it is to succeed online. James Smith thinks aloud.

31 July 2008 | Interview

Modernising Australia's tax service

Jianggan Li speaks with Todd Heather, Acting Chief Information Officer, Australian Taxation Office (ATO), to find out how its modernisation plans are coming along.

17 September 2007 | News

Estonian Tax and Customs Board offers e-Service to local authorities

The Estonian Tax and Customs Board has offered e-Service to local authorities which will allow them to make inquiries on the incomes of the taxpayers living in their area.

29 August 2007 | News

Villages in Myanmar get connected

Myanmar government plans to wire villages

29 August 2007 | News

Singapore invests in Second Life

The Infocomm Development Authority (IDA) of Singapore has purchased real estate in the virtual world

23 August 2007 | News

Philippines to execute broadband project or lose out

There is an urgency for Philippines to implement broadband project in order to compete with ASEAN neighbors

20 August 2007 | News

Business solutions to be deployed at the Abu Dhabi government

The Abu Dhabi System and Information Committee (ADSIC) signed an agreement to deploy Oracle’s business solutions throughout the Abu Dhabi government’s IT infrastructure.

19 August 2007 | Deals

US $ 93.4 million earmarked for govt projects in Pakistan

Keeping in view the importance of IT in the economic development of the country, the Pakistani government has allocated Rs 5.64 billion (US $ 93.4 million) for 115 IT related development projects for the current fiscal year 2007-08.

16 August 2007 | News

Australian government considers blogs

The Australian federal government plans to enter the world of blogging. The aim is to promote a more interactive approach to policy development, via an official government website.

15 August 2007 | Feature

Fighting dengue fever with GIS

The National Environment Agency (NEA) in Singapore started deploying GIS in 1992 in order to develop a real-time Aedes mosquito control and monitoring system.

9 August 2007 | News

Brunei schools to go mobile

IT project embarked upon by the Ministry of Education will soon make students in Brunei schools connected.

9 August 2007 | News

Qatar rolls-out new citizen service

ictQATAR and the Ministry of Interior kick off online Exit permits service.

2 August 2007 | News

Australian city rolls-out asset tracking solution

Wollongong City Council deploys enterprise asset management solution to manage the City’s A$2.5 billion worth of assets.

1 August 2007 | Feature

Building a single point of contact for Australian social services

John Wadeson, Deputy Chief Executive Officer (DCEO) responsible for IT with Centrelink discusses the ongoing challenge of managing Australia’s largest government contact centre network. Interview: Jianggan Li.

28 July 2007 | Deals

Singapore extends e-filing system for companies

Singapore’s Accounting and Corporate Regulatory Authority (ACRA) has awarded a S$1.7 million contract to enhance it e-filing system for companies.

25 July 2007 | News

Malaysian government predicted to invest in contact centres

The Malaysian authorities have been pretty half-hearted when it comes to establishing citizen-facing call centres - but that may be about to change.

19 July 2007 | News

Singapore backs consortium of e-govt providers

The Singapore authorities have given their blessing to a consortium of local companies aiming to export ‘made in Singapore’ e-government solutions.

17 July 2007 | News

Singapore government email, web sites go down

Now you see them, now you don’t - power outage in data centre brings down key government web sites.

25 April 2007 | Feature

Managing the transition to wireless working

Asian governments are increasingly cutting free from their wired infrastructure with a view to increasing efficiency and citizen outreach.

9 March 2005 | News

European citizen feedback portal launched

The European Commission has officially launched ‘Your Europe’, a comprehensive web site providing information for citizens and businesses within the EU.

7 March 2005 | News

Singapore unveils US$23.4 million information security masterplan

The Singapore government is investing S$38 million over the next three years to build Singapore’s capabilities in cyber security.

6 March 2005 | Deals

Brunei ministry initiates a trio of IT projects

Brunei’s Ministry of Religious Affairs (MRA) has signed off on a number of e-government deals, following the success of Brunei’s PMONet initiative.

3 March 2005 | Deals

Oman govt signs infrastructure agreement

Oman’s Ministry of Commerce and Industry has signed two agreements that will pave the way for the roll-out of e-government services.

2 March 2005 | News

Indian govt IT projects to focus on PPP

Suresh Pachauri, Minister of State for Personnel, Public Grievances & Pension, said that public private partnerships are a key factor in taking forward the spirit of e-governance.

1 January 2005 | Interview

Building New Zealand’s e-government ecosystem

New Zealand has ambitious plans to establish a rich e-government ecosystem that syndicates content and services through the national government portal, individual agency sites as well as the private sector. Laurence Millar, Director of the E-Government Unit at the State Services Commission talks about the country’s current progress and future plans.

26 November 2004 | News

Singapore trials biometrics for automated immigration at Changi

World’s first fully-automated check-in and immigration clearance system that uses biometric recognition technology, goes on trial.

3 October 2004 | Feature

Introducing the CIO role to Korean government

How the CIO role proved to be a springboard for government IT success in South Korea.

9 August 2004 | Feature

Engaging Singapore's citizens

As Singapore celebrates its 39th National Day today, it is worth taking a closer look at the achievements one of the region’s e-government leaders writes James Smith.

3 August 2004 | Feature

Mobile feedback in the Philippines

In the Philippines up to 150 million text messages are sent each day. By contrast there are only 3.2 million internet users in the country. So when the Civil Service Commission examined creating new channels for citizen feedback, it realised that the wireless channel was the way to go.

SEPTEMBER-OCTOBER 2008 ISSUE

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Magazine

Why e-government isn’t working

E-government needs to go niche if it is to remain relevant and it needs to ...


City Hall and GIS

Mapping technologies are changing the way city and local government operates.


Singapore govt experiments with social media

The Singapore government is on Facebook. Why? Dr Amy Khor, Member of Parliament, Mayor of ...


Focusing on ends rather than means

A shift to local government delivery, and a rapidly converging IT ecosystem is pressuring the ...